Product

Observations

Geo-tagged site observation management with auto-escalation and resolution tracking.

Spot It. Log It. Resolve It. Faster.

Log site observations with location data, photos, and categories. Track each observation through assignment, resolution, and closure — with auto-escalation to ensure nothing falls through the cracks. Resolves snags and create punch lists during closeout.

Main features

Geo-Tagged Observation Logging

Tag and Comment to Colleagues

Resolution Tracking Dashboard

Multi-Category Classification

Photo & Evidence Attachment

See WhiteHelmet in action as real-time intelligence turns complex projects into predictable, controllable delivery

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Geo-Referenced Observation Logging

Log observations from the field with automatic geo-tagging, photos, and structured categories. Every observation is anchored to a specific location on the project map.

Categorize Observations

Select observation categories and severity levels based on the description and photos, ensuring consistent classification across your team.

Tag and Comment Colleagues

Comment on observations, tag colleagues, and assign relevant person to resolve the issue.

Resolution Tracking Dashboard

Track all observations through their lifecycle — open, assigned, in-progress, resolved, closed — with real-time dashboards showing response times and resolution rates.

Export & Reporting

Export observation logs as PDF or Excel reports. Generate analytics on observation patterns, recurrent issues, and team response performance.

Observations is most useful for:

QA/QC Engineers

Real-Time Field Reporting

Log safety, quality, and environmental observations from the field in seconds — with automatic geo-tagging and photo attachment.

Site Managers

Safety Observation Tracking

Monitor site safety observations, track resolution rates, and identify recurring hazard patterns for proactive risk management.

Project Managers

Issue Resolution Oversight

View all open observations across the project, monitor SLA compliance, and ensure nothing escalates due to delayed response.

"Our average observation resolution time dropped from 5 days to 8 hours using WhiteHelmet Observation Management. Nothing gets lost anymore. Everything is organized and geotagged with evidence."

Director of Quality Assurance

Public Investment Fund, KSA

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Frequently asked questions

What are my rights regarding my personal data?

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to info@whitehelmet.com.

Where is my data stored?

Data is stored on Oracle Cloud Infrastructure (OCI) located geographically within the Kingdom of Saudi Arabia, in compliance with local data residency requirements.

How does GIS 2D differ from GIS 3D?

GIS 2D focuses on 2D planning overlays, schedule integration, and zone-level progress tracking. GIS 3D adds 3D visualization with BIM, point cloud, drone analysis, and reality capture comparison.

Can multiple team members annotate the same map?

Yes. Multiple users can add annotations simultaneously. Each annotation is saved with structured metadata, timestamps, and user attribution.

Is GIS 2D accessible on mobile devices?

Yes. The web-based interface is responsive and accessible from tablets and mobile devices in the field, enabling real-time map access on-site.

How are design versions managed?

Every upload creates a version record with metadata. You can compare any two versions visually and view a full change log.