Product

Observations

Geo-tagged site observation management with auto-escalation and resolution tracking.

Spot It. Log It. Resolve It. Faster.

Log site observations with location data, photos, and categories. Track each observation through assignment, resolution, and closure — with auto-escalation to ensure nothing falls through the cracks. Resolves snags and create punch lists during closeout.

Main features

Geo-Tagged Observation Logging

Tag and Comment to Colleagues

Resolution Tracking Dashboard

Multi-Category Classification

Photo & Evidence Attachment

See WhiteHelmet in action as real-time intelligence turns complex projects into predictable, controllable delivery

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Geo-Referenced Observation Logging

Log observations from the field with automatic geo-tagging, photos, and structured categories. Every observation is anchored to a specific location on the project map.

Categorize Observations

Select observation categories and severity levels based on the description and photos, ensuring consistent classification across your team.

Tag and Comment Colleagues

Comment on observations, tag colleagues, and assign relevant person to resolve the issue.

Resolution Tracking Dashboard

Track all observations through their lifecycle — open, assigned, in-progress, resolved, closed — with real-time dashboards showing response times and resolution rates.

Export & Reporting

Export observation logs as PDF or Excel reports. Generate analytics on observation patterns, recurrent issues, and team response performance.

Observations is most useful for:

QA/QC Engineers

Real-Time Field Reporting

Log safety, quality, and environmental observations from the field in seconds — with automatic geo-tagging and photo attachment.

Site Managers

Safety Observation Tracking

Monitor site safety observations, track resolution rates, and identify recurring hazard patterns for proactive risk management.

Project Managers

Issue Resolution Oversight

View all open observations across the project, monitor SLA compliance, and ensure nothing escalates due to delayed response.

"Our average observation resolution time dropped from 5 days to 8 hours using WhiteHelmet Observation Management. Nothing gets lost anymore. Everything is organized and geotagged with evidence."

Director of Quality Assurance

Public Investment Fund, KSA

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Frequently asked questions

How does progress tracking work?

Work packages are color-coded on the map by status — planned, in-progress, and completed — with drill-down access to percentage completion and contractor assignments. They are connected to the reporting engine.

Can I connect my Primavera P6 schedule?

Yes. GIS 2D integrates directly with Primavera P6, displaying activity dates, completion percentages, and dependencies on the spatial map.

What file formats does GIS 2D support?

GIS 2D supports DWG, DXF, and KML file formats for CAD and geospatial overlays, with file sizes up to 100 MB for CAD and 50 MB for KML.

How do approval workflows work?

Workflows are easily configured with multiple review/approval stages, role-based routing, and SLA timers. Documents advance through stages based on approver actions.

What document types are supported?

The DMS supports all standard construction file formats including PDF, DWG, DXF, DOC, XLS, images, BIM files, and more.

Does it integrate with Revit or AutoCAD?

Yes. Models from Revit and AutoCAD can be uploaded directly. The platform also supports IFC for open-standard interoperability.