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Incident Management

Respond Faster. Investigate Deeper. Prevent Recurrence.

Digitize your entire incident lifecycle — from initial report and geo-tagged documentation through SOP-driven investigation workflows to corrective actions and closure. Incident Management ensures every incident is handled consistently and patterns are identified to take preventive action.

Main features
01

Digital Incident Reporting

02

SOP-Driven Investigation Workflows

03

Geo-Tagged Incident Mapping

04

Incident Analytics Dashboard

Digital Incident Reporting
01

Digital Incident Reporting

Log incidents from the field with structured forms, photo/video evidence, and automatic geo-tagging. Pre-configured templates ensure all required data is captured consistently.

02

SOP-Driven Investigation Workflow

Trigger standardized investigation workflows automatically based on incident severity. SOPs guide investigators through each step — ensuring consistency and completeness.

SOP-Driven Investigation Workflow
Geo-Tagged Incident Visualization
03

Geo-Tagged Incident Visualization

View all incidents on the project GIS map. Identify spatial patterns, high-risk zones, and recurring incident locations for targeted prevention strategies.

04

Incident Dashboard & Analytics

Track incident trends, response times, resolution rates, and severity distributions. Generate regulatory reports and identify patterns for proactive safety management.

Incident Dashboard & Analytics

Incident Management is most useful for:

HSE Managers

Incident Lifecycle Oversight

Manage the full incident lifecycle from report to closure, ensure SOP compliance for investigations, and track corrective action completion.

Site Supervisors

Rapid Incident Reporting

Report incidents in the field immediately using mobile forms with geo-tagging and photo evidence — eliminating delayed paper-based reporting.

QHSE Directors

Trend Analysis & Prevention

Analyze incident patterns across the project portfolio, identify systemic risks, and implement preventive measures based on data — not intuition.

"Previously all our incidents were called in across site with no visibility in patterns and areas to improve. With WhiteHelmet Incident Management, we quickly identified the largest areas of improvement and were able to attain an accurate report of incidents per month."

Head of Security
|
THE LINE, NEOM
THE LINE, NEOM
Learn more

Frequently asked questions

What are my rights regarding my personal data?

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to info@whitehelmet.com.

Where is my data stored?

Data is stored on Oracle Cloud Infrastructure (OCI) located geographically within the Kingdom of Saudi Arabia, in compliance with local data residency requirements.

How does GIS 2D differ from GIS 3D?

GIS 2D focuses on 2D planning overlays, schedule integration, and zone-level progress tracking. GIS 3D adds 3D visualization with BIM, point cloud, drone analysis, and reality capture comparison.

Can multiple team members annotate the same map?

Yes. Multiple users can add annotations simultaneously. Each annotation is saved with structured metadata, timestamps, and user attribution.

Is GIS 2D accessible on mobile devices?

Yes. The web-based interface is responsive and accessible from tablets and mobile devices in the field, enabling real-time map access on-site.

How are design versions managed?

Every upload creates a version record with metadata. You can compare any two versions visually and view a full change log.

WhiteHelmet products Incident Management works well with

Field Intelligence

Field Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence

Project Management Intelligence

Project Management Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence