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Incident Management

Respond Faster. Investigate Deeper. Prevent Recurrence.

Digitize your entire incident lifecycle — from initial report and geo-tagged documentation through SOP-driven investigation workflows to corrective actions and closure. Incident Management ensures every incident is handled consistently and patterns are identified to take preventive action.

Main features
01

Digital Incident Reporting

02

SOP-Driven Investigation Workflows

03

Geo-Tagged Incident Mapping

04

Incident Analytics Dashboard

Digital Incident Reporting
01

Digital Incident Reporting

Log incidents from the field with structured forms, photo/video evidence, and automatic geo-tagging. Pre-configured templates ensure all required data is captured consistently.

02

SOP-Driven Investigation Workflow

Trigger standardized investigation workflows automatically based on incident severity. SOPs guide investigators through each step — ensuring consistency and completeness.

SOP-Driven Investigation Workflow
Geo-Tagged Incident Visualization
03

Geo-Tagged Incident Visualization

View all incidents on the project GIS map. Identify spatial patterns, high-risk zones, and recurring incident locations for targeted prevention strategies.

04

Incident Dashboard & Analytics

Track incident trends, response times, resolution rates, and severity distributions. Generate regulatory reports and identify patterns for proactive safety management.

Incident Dashboard & Analytics

Incident Management is most useful for:

HSE Managers

Incident Lifecycle Oversight

Manage the full incident lifecycle from report to closure, ensure SOP compliance for investigations, and track corrective action completion.

Site Supervisors

Rapid Incident Reporting

Report incidents in the field immediately using mobile forms with geo-tagging and photo evidence — eliminating delayed paper-based reporting.

QHSE Directors

Trend Analysis & Prevention

Analyze incident patterns across the project portfolio, identify systemic risks, and implement preventive measures based on data — not intuition.

"Previously all our incidents were called in across site with no visibility in patterns and areas to improve. With WhiteHelmet Incident Management, we quickly identified the largest areas of improvement and were able to attain an accurate report of incidents per month."

Head of Security
|
THE LINE, NEOM
THE LINE, NEOM
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Frequently asked questions

What AI capabilities does WhiteHelmet include?

WhiteHelmet includes AI for compliance analysis, design review, bid evaluation, visual pollution detection, building progress analysis, report generation, and a conversational AI copilot called Asif.

What phases of a project does WhiteHelmet cover?

All five: Planning, Design, Construction, Operations, and Project Controls.

How is WhiteHelmet different from other construction tech companies?

Unlike siloed tools that connect via APIs, WhiteHelmet is a truly unified platform. All 18 products share one data model, one permission system, and one project structure — so AI and analytics work across every module without heavy integration.

What is WhiteHelmet?

WhiteHelmet is the first MENA-built end-to-end Construction AI platform — a single Common Data Environment (CDE) combining GIS, project management, and AI into one unified operating system for construction progress and operations.

How do I report a legal concern?

Contact info@whitehelmet.com or submit a request through the support portal.

What is WhiteHelmet's liability in case of a data incident?

WhiteHelmet's liability is defined in the Terms of Service. We maintain robust security and incident response protocols. In the event of a confirmed incident, affected clients are notified per applicable law.

WhiteHelmet products Incident Management works well with

Field Intelligence

Field Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence

Project Management Intelligence

Project Management Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence