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Incident Management

Respond Faster. Investigate Deeper. Prevent Recurrence.

Digitize your entire incident lifecycle — from initial report and geo-tagged documentation through SOP-driven investigation workflows to corrective actions and closure. Incident Management ensures every incident is handled consistently and patterns are identified to take preventive action.

Main features
01

Digital Incident Reporting

02

SOP-Driven Investigation Workflows

03

Geo-Tagged Incident Mapping

04

Incident Analytics Dashboard

Digital Incident Reporting
01

Digital Incident Reporting

Log incidents from the field with structured forms, photo/video evidence, and automatic geo-tagging. Pre-configured templates ensure all required data is captured consistently.

02

SOP-Driven Investigation Workflow

Trigger standardized investigation workflows automatically based on incident severity. SOPs guide investigators through each step — ensuring consistency and completeness.

SOP-Driven Investigation Workflow
Geo-Tagged Incident Visualization
03

Geo-Tagged Incident Visualization

View all incidents on the project GIS map. Identify spatial patterns, high-risk zones, and recurring incident locations for targeted prevention strategies.

04

Incident Dashboard & Analytics

Track incident trends, response times, resolution rates, and severity distributions. Generate regulatory reports and identify patterns for proactive safety management.

Incident Dashboard & Analytics

Incident Management is most useful for:

HSE Managers

Incident Lifecycle Oversight

Manage the full incident lifecycle from report to closure, ensure SOP compliance for investigations, and track corrective action completion.

Site Supervisors

Rapid Incident Reporting

Report incidents in the field immediately using mobile forms with geo-tagging and photo evidence — eliminating delayed paper-based reporting.

QHSE Directors

Trend Analysis & Prevention

Analyze incident patterns across the project portfolio, identify systemic risks, and implement preventive measures based on data — not intuition.

"Previously all our incidents were called in across site with no visibility in patterns and areas to improve. With WhiteHelmet Incident Management, we quickly identified the largest areas of improvement and were able to attain an accurate report of incidents per month."

Head of Security
|
THE LINE, NEOM
THE LINE, NEOM
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Frequently asked questions

Can observations be logged offline?

Yes. The mobile interface supports offline observation entry. Observations sync automatically when connectivity is restored.

Can remote stakeholders access virtual walkthroughs?

Yes. Virtual walkthroughs are accessible through the web platform from any device — desktop, tablet, or mobile — with no special software required.

How does snagging and punch list management work?

Log snags and punch list items from the field with photos, geo-tags, and assignee details. Each item is tracked through a structured workflow — open, assigned, in-progress, resolved — until sign-off and closure before handover.

What camera equipment is required for 360 capture?

The platform works with standard 360-degree cameras (Insta360, Ricoh Theta, etc.) and can also process standard photography collections.

Do I need to use both 360 capture and observations, or can I use them separately?

Both modules work independently or together. When used together, observations can be logged directly from within a 360 walkthrough, linking field issues to exact visual context.

Can sessions be recorded?

Yes. All live sessions can be recorded for future reference, compliance documentation, and sharing with stakeholders who couldn't attend.

WhiteHelmet products Incident Management works well with

Field Intelligence

Field Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence

Project Management Intelligence

Project Management Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence