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Contract and Claim Management

Manage Contracts. Process Claims. Certify Payments.

Track contracts from setup through claims and certified payments. Contract and Claim Management provides a structured system for managing the commercial lifecycle of construction contracts — reducing disputes and accelerating payment certification for PMO teams.

Main features
01

Contract Setup & Management

02

Claims Processing Workflow

03

Certified Payment Tracking

04

Financial Summary Dashboard

05

Approval Chain Management

Contract Setup & Administration
01

Contract Setup & Administration

Create and manage contracts with structured data — contract value, milestones, variations, retention, and key dates.

02

Claims Processing Workflow

Submit, review, and approve claims through a structured workflow. Track claim status, supporting documentation, and approval chains for full commercial transparency.

Claims Processing Workflow
Certified Payment Management
03

Certified Payment Management

Generate and track interim payment certificates tied to contract milestones. Automate certified-to-date calculations and manage retention and release schedules.

04

Financial Dashboard

View the financial health of each contract — original value, approved variations, claims, certified payments, and outstanding amounts — all in a real-time dashboard.

Financial Dashboard
Multi-Level Approval Chains
05

Multi-Level Approval Chains

Configure approval hierarchies by value threshold. Small claims may need one approval; large variations may require multiple levels up to senior management.

Contract and Claim Management is most useful for:

Commercial Managers

Contract Administration

Manage the full commercial lifecycle of construction contracts — from setup through variations, claims, and final account — in a structured, auditable system.

PMO Quantity Surveyors

Claims and Valuations

Prepare and submit claims with supporting documentation, track valuation progress, and manage certified payment calculations efficiently.

Finance Directors

Payment Oversight

Monitor payment certification across all contracts, track outstanding claims, and manage cash flow projections based on real-time contract data.

"Claim processing time went from 45 days to 12 days. Contractors are happier because they get paid faster, and we have full visibility into our commercial exposure."

Project Controls Director
|
THE LINE, NEOM
The Line development in Neom
Learn more

Frequently asked questions

Are observation reports exportable?

Yes. Export individual observations or bulk reports in PDF and Excel formats with full details, photos, and resolution history.

Can I customize inspection checklists?

Yes. SOPs and checklists are fully configurable by project, work package, and trade. Add mandatory steps, required evidence types, and approval workflows.

Can observations be logged offline?

The mobile interface supports field observation entry. Observations sync automatically when connectivity is restored.

What categories of observations are supported?

The system supports customizable categories including safety, quality, environmental, housekeeping, and project-specific categories defined by your team.

Are observation reports and capture histories exportable?

Yes. Export observation logs as PDF or Excel, and generate analytics on observation patterns, team response performance, and visual progress history.

How are 360 captures and observations linked?

Observations can be pinned directly to a location within a 360 capture, giving assignees immediate visual context when reviewing or resolving an issue.

WhiteHelmet products Contract and Claim Management works well with

Field Intelligence

Field Intelligence
DMS and Workflow
Project Management Intelligence
Asif AI
Artificial Intelligence

Project Management Intelligence

Project Management Intelligence
DMS and Workflow
Project Management Intelligence
Asif AI
Artificial Intelligence