Contract and Claim Management
End-to-end contract lifecycle management with claims processing and certified payment tracking.
Manage Contracts. Process Claims. Certify Payments.
Track contracts from setup through claims and certified payments. Contract and Claim Management provides a structured system for managing the commercial lifecycle of construction contracts — reducing disputes and accelerating payment certification for PMO teams.
Contract Setup & Management
Claims Processing Workflow
Certified Payment Tracking
Financial Summary Dashboard
Approval Chain Management
Contract Setup & Administration
Create and manage contracts with structured data — contract value, milestones, variations, retention, and key dates.
Claims Processing Workflow
Submit, review, and approve claims through a structured workflow. Track claim status, supporting documentation, and approval chains for full commercial transparency.
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Certified Payment Management
Generate and track interim payment certificates tied to contract milestones. Automate certified-to-date calculations and manage retention and release schedules.
Financial Dashboard
View the financial health of each contract — original value, approved variations, claims, certified payments, and outstanding amounts — all in a real-time dashboard.
Multi-Level Approval Chains
Configure approval hierarchies by value threshold. Small claims may need one approval; large variations may require multiple levels up to senior management.
Contract and Claim Management is most useful for:
Commercial Managers
Contract Administration
Manage the full commercial lifecycle of construction contracts — from setup through variations, claims, and final account — in a structured, auditable system.
PMO Quantity Surveyors
Claims and Valuations
Prepare and submit claims with supporting documentation, track valuation progress, and manage certified payment calculations efficiently.
Finance Directors
Payment Oversight
Monitor payment certification across all contracts, track outstanding claims, and manage cash flow projections based on real-time contract data.
"Claim processing time went from 45 days to 12 days. Contractors are happier because they get paid faster, and we have full visibility into our commercial exposure."
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Frequently asked questions
Yes. The mobile interface supports offline observation entry. Observations sync automatically when connectivity is restored.
Yes. Virtual walkthroughs are accessible through the web platform from any device — desktop, tablet, or mobile — with no special software required.
Log snags and punch list items from the field with photos, geo-tags, and assignee details. Each item is tracked through a structured workflow — open, assigned, in-progress, resolved — until sign-off and closure before handover.
The platform works with standard 360-degree cameras (Insta360, Ricoh Theta, etc.) and can also process standard photography collections.
Both modules work independently or together. When used together, observations can be logged directly from within a 360 walkthrough, linking field issues to exact visual context.
Yes. All live sessions can be recorded for future reference, compliance documentation, and sharing with stakeholders who couldn't attend.
WhiteHelmet products Contract and Claim Management works well with
Field Intelligence
