Contract and Claim Management
End-to-end contract lifecycle management with claims processing and certified payment tracking.
Manage Contracts. Process Claims. Certify Payments.
Track contracts from setup through claims and certified payments. Contract and Claim Management provides a structured system for managing the commercial lifecycle of construction contracts — reducing disputes and accelerating payment certification for PMO teams.
Contract Setup & Management
Claims Processing Workflow
Certified Payment Tracking
Financial Summary Dashboard
Approval Chain Management
Contract Setup & Administration
Create and manage contracts with structured data — contract value, milestones, variations, retention, and key dates.
Claims Processing Workflow
Submit, review, and approve claims through a structured workflow. Track claim status, supporting documentation, and approval chains for full commercial transparency.
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Certified Payment Management
Generate and track interim payment certificates tied to contract milestones. Automate certified-to-date calculations and manage retention and release schedules.
Financial Dashboard
View the financial health of each contract — original value, approved variations, claims, certified payments, and outstanding amounts — all in a real-time dashboard.
Multi-Level Approval Chains
Configure approval hierarchies by value threshold. Small claims may need one approval; large variations may require multiple levels up to senior management.
Contract and Claim Management is most useful for:
Commercial Managers
Contract Administration
Manage the full commercial lifecycle of construction contracts — from setup through variations, claims, and final account — in a structured, auditable system.
PMO Quantity Surveyors
Claims and Valuations
Prepare and submit claims with supporting documentation, track valuation progress, and manage certified payment calculations efficiently.
Finance Directors
Payment Oversight
Monitor payment certification across all contracts, track outstanding claims, and manage cash flow projections based on real-time contract data.
"Claim processing time went from 45 days to 12 days. Contractors are happier because they get paid faster, and we have full visibility into our commercial exposure."
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Frequently asked questions
Alerts are configurable by equipment type, threshold values, and escalation rules. You can request custom alerts for temperature, vibration, location, speed, and custom parameters.
Generate quality summary reports, non-conformance registers, SOP compliance reports, and contractor quality scorecards in PDF and Excel formats.
The platform supports standard IoT protocols and integrates with major equipment telematics providers, GPS trackers, smart gates, CCTV cameras, and environmental sensors.
Yes. Inspection results are geo-referenced and displayed on the GIS map, enabling spatial analysis of quality patterns across the project.
Failed inspection items trigger non-conformance records with corrective action workflows. Items are tracked through resolution and re-inspection.
Inspectors access checklists on mobile devices through the web interface. Completed inspections sync in real time to the central dashboard.
WhiteHelmet products Contract and Claim Management works well with
Field Intelligence
