Product

Observations

Geo-tagged site observation management with auto-escalation and resolution tracking.

Spot It. Log It. Resolve It. Faster.

Log site observations with location data, photos, and categories. Track each observation through assignment, resolution, and closure — with auto-escalation to ensure nothing falls through the cracks. Resolves snags and create punch lists during closeout.

Main features

Geo-Tagged Observation Logging

Tag and Comment to Colleagues

Resolution Tracking Dashboard

Multi-Category Classification

Photo & Evidence Attachment

See WhiteHelmet in action as real-time intelligence turns complex projects into predictable, controllable delivery

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Geo-Referenced Observation Logging

Log observations from the field with automatic geo-tagging, photos, and structured categories. Every observation is anchored to a specific location on the project map.

Categorize Observations

Select observation categories and severity levels based on the description and photos, ensuring consistent classification across your team.

Tag and Comment Colleagues

Comment on observations, tag colleagues, and assign relevant person to resolve the issue.

Resolution Tracking Dashboard

Track all observations through their lifecycle — open, assigned, in-progress, resolved, closed — with real-time dashboards showing response times and resolution rates.

Export & Reporting

Export observation logs as PDF or Excel reports. Generate analytics on observation patterns, recurrent issues, and team response performance.

Observations is most useful for:

QA/QC Engineers

Real-Time Field Reporting

Log safety, quality, and environmental observations from the field in seconds — with automatic geo-tagging and photo attachment.

Site Managers

Safety Observation Tracking

Monitor site safety observations, track resolution rates, and identify recurring hazard patterns for proactive risk management.

Project Managers

Issue Resolution Oversight

View all open observations across the project, monitor SLA compliance, and ensure nothing escalates due to delayed response.

"Our average observation resolution time dropped from 5 days to 8 hours using WhiteHelmet Observation Management. Nothing gets lost anymore. Everything is organized and geotagged with evidence."

Director of Quality Assurance

Public Investment Fund, KSA

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Frequently asked questions

What AI capabilities does WhiteHelmet include?

WhiteHelmet includes AI for compliance analysis, design review, bid evaluation, visual pollution detection, building progress analysis, report generation, and a conversational AI copilot called Asif.

What phases of a project does WhiteHelmet cover?

All five: Planning, Design, Construction, Operations, and Project Controls.

How is WhiteHelmet different from other construction tech companies?

Unlike siloed tools that connect via APIs, WhiteHelmet is a truly unified platform. All 18 products share one data model, one permission system, and one project structure — so AI and analytics work across every module without heavy integration.

What is WhiteHelmet?

WhiteHelmet is the first MENA-built end-to-end Construction AI platform — a single Common Data Environment (CDE) combining GIS, project management, and AI into one unified operating system for construction progress and operations.

How do I report a legal concern?

Contact info@whitehelmet.com or submit a request through the support portal.

What is WhiteHelmet's liability in case of a data incident?

WhiteHelmet's liability is defined in the Terms of Service. We maintain robust security and incident response protocols. In the event of a confirmed incident, affected clients are notified per applicable law.