Product

Observations

Geo-tagged site observation management with auto-escalation and resolution tracking.

Spot It. Log It. Resolve It. Faster.

Log site observations with location data, photos, and categories. Track each observation through assignment, resolution, and closure — with auto-escalation to ensure nothing falls through the cracks. Resolves snags and create punch lists during closeout.

Main features

Geo-Tagged Observation Logging

Tag and Comment to Colleagues

Resolution Tracking Dashboard

Multi-Category Classification

Photo & Evidence Attachment

See WhiteHelmet in action as real-time intelligence turns complex projects into predictable, controllable delivery

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Geo-Referenced Observation Logging

Log observations from the field with automatic geo-tagging, photos, and structured categories. Every observation is anchored to a specific location on the project map.

Categorize Observations

Select observation categories and severity levels based on the description and photos, ensuring consistent classification across your team.

Tag and Comment Colleagues

Comment on observations, tag colleagues, and assign relevant person to resolve the issue.

Resolution Tracking Dashboard

Track all observations through their lifecycle — open, assigned, in-progress, resolved, closed — with real-time dashboards showing response times and resolution rates.

Export & Reporting

Export observation logs as PDF or Excel reports. Generate analytics on observation patterns, recurrent issues, and team response performance.

Observations is most useful for:

QA/QC Engineers

Real-Time Field Reporting

Log safety, quality, and environmental observations from the field in seconds — with automatic geo-tagging and photo attachment.

Site Managers

Safety Observation Tracking

Monitor site safety observations, track resolution rates, and identify recurring hazard patterns for proactive risk management.

Project Managers

Issue Resolution Oversight

View all open observations across the project, monitor SLA compliance, and ensure nothing escalates due to delayed response.

"Our average observation resolution time dropped from 5 days to 8 hours using WhiteHelmet Observation Management. Nothing gets lost anymore. Everything is organized and geotagged with evidence."

Director of Quality Assurance

Public Investment Fund, KSA

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Frequently asked questions

What internet speed is required?

A stable 4G/LTE or Wi-Fi connection is sufficient for live video streaming. The platform adapts video quality to available bandwidth.

What equipment is needed for live streaming?

Any 360 camera-equipped device can stream live video. No special hardware is required beyond a stable internet connection.

What analytics are available?

The dashboard tracks incident frequency, severity trends, response times, resolution rates, and corrective action completion — with drill-down capability by zone, type, and time period.

How many participants can join a session?

Multiple stakeholders can join a single session simultaneously from different locations, enabling group site tours and collaborative decision-making.

Can I compare as-built against planned?

Yes. Overlay point cloud scans or drone imagery against BIM models to visualize progress. The system highlights variances and quantifies differences.

How does the AI drone analysis work?

Upload drone images or orthomosaics, and the AI automatically detects construction progress, calculates earthwork volumes, and identifies site conditions — no manual processing required.