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Incident Management

Respond Faster. Investigate Deeper. Prevent Recurrence.

Digitize your entire incident lifecycle — from initial report and geo-tagged documentation through SOP-driven investigation workflows to corrective actions and closure. Incident Management ensures every incident is handled consistently and patterns are identified to take preventive action.

Main features
01

Digital Incident Reporting

02

SOP-Driven Investigation Workflows

03

Geo-Tagged Incident Mapping

04

Incident Analytics Dashboard

Digital Incident Reporting
01

Digital Incident Reporting

Log incidents from the field with structured forms, photo/video evidence, and automatic geo-tagging. Pre-configured templates ensure all required data is captured consistently.

02

SOP-Driven Investigation Workflow

Trigger standardized investigation workflows automatically based on incident severity. SOPs guide investigators through each step — ensuring consistency and completeness.

SOP-Driven Investigation Workflow
Geo-Tagged Incident Visualization
03

Geo-Tagged Incident Visualization

View all incidents on the project GIS map. Identify spatial patterns, high-risk zones, and recurring incident locations for targeted prevention strategies.

04

Incident Dashboard & Analytics

Track incident trends, response times, resolution rates, and severity distributions. Generate regulatory reports and identify patterns for proactive safety management.

Incident Dashboard & Analytics

Incident Management is most useful for:

HSE Managers

Incident Lifecycle Oversight

Manage the full incident lifecycle from report to closure, ensure SOP compliance for investigations, and track corrective action completion.

Site Supervisors

Rapid Incident Reporting

Report incidents in the field immediately using mobile forms with geo-tagging and photo evidence — eliminating delayed paper-based reporting.

QHSE Directors

Trend Analysis & Prevention

Analyze incident patterns across the project portfolio, identify systemic risks, and implement preventive measures based on data — not intuition.

"Previously all our incidents were called in across site with no visibility in patterns and areas to improve. With WhiteHelmet Incident Management, we quickly identified the largest areas of improvement and were able to attain an accurate report of incidents per month."

Head of Security
|
THE LINE, NEOM
THE LINE, NEOM
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Frequently asked questions

How are alerts configured?

Alerts are configurable by equipment type, threshold values, and escalation rules. You can request custom alerts for temperature, vibration, location, speed, and custom parameters.

What reports can be generated?

Generate quality summary reports, non-conformance registers, SOP compliance reports, and contractor quality scorecards in PDF and Excel formats.

What IoT devices are compatible?

The platform supports standard IoT protocols and integrates with major equipment telematics providers, GPS trackers, smart gates, CCTV cameras, and environmental sensors.

Can quality data be visualized on the project map?

Yes. Inspection results are geo-referenced and displayed on the GIS map, enabling spatial analysis of quality patterns across the project.

What happens when an inspection fails?

Failed inspection items trigger non-conformance records with corrective action workflows. Items are tracked through resolution and re-inspection.

How do inspectors access checklists in the field?

Inspectors access checklists on mobile devices through the web interface. Completed inspections sync in real time to the central dashboard.

WhiteHelmet products Incident Management works well with

Field Intelligence

Field Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence

Project Management Intelligence

Project Management Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence