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Incident Management

Respond Faster. Investigate Deeper. Prevent Recurrence.

Digitize your entire incident lifecycle — from initial report and geo-tagged documentation through SOP-driven investigation workflows to corrective actions and closure. Incident Management ensures every incident is handled consistently and patterns are identified to take preventive action.

Main features
01

Digital Incident Reporting

02

SOP-Driven Investigation Workflows

03

Geo-Tagged Incident Mapping

04

Incident Analytics Dashboard

Digital Incident Reporting
01

Digital Incident Reporting

Log incidents from the field with structured forms, photo/video evidence, and automatic geo-tagging. Pre-configured templates ensure all required data is captured consistently.

02

SOP-Driven Investigation Workflow

Trigger standardized investigation workflows automatically based on incident severity. SOPs guide investigators through each step — ensuring consistency and completeness.

SOP-Driven Investigation Workflow
Geo-Tagged Incident Visualization
03

Geo-Tagged Incident Visualization

View all incidents on the project GIS map. Identify spatial patterns, high-risk zones, and recurring incident locations for targeted prevention strategies.

04

Incident Dashboard & Analytics

Track incident trends, response times, resolution rates, and severity distributions. Generate regulatory reports and identify patterns for proactive safety management.

Incident Dashboard & Analytics

Incident Management is most useful for:

HSE Managers

Incident Lifecycle Oversight

Manage the full incident lifecycle from report to closure, ensure SOP compliance for investigations, and track corrective action completion.

Site Supervisors

Rapid Incident Reporting

Report incidents in the field immediately using mobile forms with geo-tagging and photo evidence — eliminating delayed paper-based reporting.

QHSE Directors

Trend Analysis & Prevention

Analyze incident patterns across the project portfolio, identify systemic risks, and implement preventive measures based on data — not intuition.

"Previously all our incidents were called in across site with no visibility in patterns and areas to improve. With WhiteHelmet Incident Management, we quickly identified the largest areas of improvement and were able to attain an accurate report of incidents per month."

Head of Security
|
THE LINE, NEOM
THE LINE, NEOM
Learn more

Frequently asked questions

Can I add our own compliance standards?

Yes. Upload your organizational standards, regulatory interpretations, and project-specific requirements to the knowledge base for AI-augmented evaluation.

Which building codes and standards are supported?

The system supports Saudi Building Code (SBC), fire safety standards, NCEC environmental regulations, and custom organizational standards uploaded to the knowledge base.

Can I ask follow-up questions about specific bids?

Yes. Asif Chat lets you query specific bids at the clause level — compare responses, ask about specific terms, and get AI-generated summaries.

How long does an analysis take?

A typical analysis with 5-10 bids completes in 1-5 hours, compared to 2-4 weeks of manual evaluation.

What file formats are supported for bids?

Upload bid documents in PDF, DOCX, and XLSX formats. The AI extracts and analyzes content from standard document structures.

How many bids can be compared simultaneously?

The system supports comparison of up to 15 bids per analysis session, with side-by-side evaluation across all bidders.

WhiteHelmet products Incident Management works well with

Field Intelligence

Field Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence

Project Management Intelligence

Project Management Intelligence
Real-Time Monitoring
Field Intelligence
Observations
Field Intelligence
Quality Management
Field Intelligence