Help & Support
Whether you have a technical question or need hands-on assistance, our support team is ready to help. Browse our FAQs or reach out directly.
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Frequently asked questions
Yes. Upload your organizational standards, regulatory interpretations, and project-specific requirements to the knowledge base for AI-augmented evaluation.
The system supports Saudi Building Code (SBC), fire safety standards, NCEC environmental regulations, and custom organizational standards uploaded to the knowledge base.
Yes. Asif Chat lets you query specific bids at the clause level — compare responses, ask about specific terms, and get AI-generated summaries.
A typical analysis with 5-10 bids completes in 1-5 hours, compared to 2-4 weeks of manual evaluation.
Upload bid documents in PDF, DOCX, and XLSX formats. The AI extracts and analyzes content from standard document structures.
The system supports comparison of up to 15 bids per analysis session, with side-by-side evaluation across all bidders.
Have a specific question?
Submit the contact form and our team will get back to you within 24 hours.