Product

Observations

Geo-tagged site observation management with auto-escalation and resolution tracking.

Spot It. Log It. Resolve It. Faster.

Log site observations with location data, photos, and categories. Track each observation through assignment, resolution, and closure — with auto-escalation to ensure nothing falls through the cracks. Resolves snags and create punch lists during closeout.

Main features

Geo-Tagged Observation Logging

Tag and Comment to Colleagues

Resolution Tracking Dashboard

Multi-Category Classification

Photo & Evidence Attachment

See WhiteHelmet in action as real-time intelligence turns complex projects into predictable, controllable delivery

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Geo-Referenced Observation Logging

Log observations from the field with automatic geo-tagging, photos, and structured categories. Every observation is anchored to a specific location on the project map.

Categorize Observations

Select observation categories and severity levels based on the description and photos, ensuring consistent classification across your team.

Tag and Comment Colleagues

Comment on observations, tag colleagues, and assign relevant person to resolve the issue.

Resolution Tracking Dashboard

Track all observations through their lifecycle — open, assigned, in-progress, resolved, closed — with real-time dashboards showing response times and resolution rates.

Export & Reporting

Export observation logs as PDF or Excel reports. Generate analytics on observation patterns, recurrent issues, and team response performance.

Observations is most useful for:

QA/QC Engineers

Real-Time Field Reporting

Log safety, quality, and environmental observations from the field in seconds — with automatic geo-tagging and photo attachment.

Site Managers

Safety Observation Tracking

Monitor site safety observations, track resolution rates, and identify recurring hazard patterns for proactive risk management.

Project Managers

Issue Resolution Oversight

View all open observations across the project, monitor SLA compliance, and ensure nothing escalates due to delayed response.

"Our average observation resolution time dropped from 5 days to 8 hours using WhiteHelmet Observation Management. Nothing gets lost anymore. Everything is organized and geotagged with evidence."

Director of Quality Assurance

Public Investment Fund, KSA

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Frequently asked questions

Can I add our own compliance standards?

Yes. Upload your organizational standards, regulatory interpretations, and project-specific requirements to the knowledge base for AI-augmented evaluation.

Which building codes and standards are supported?

The system supports Saudi Building Code (SBC), fire safety standards, NCEC environmental regulations, and custom organizational standards uploaded to the knowledge base.

Can I ask follow-up questions about specific bids?

Yes. Asif Chat lets you query specific bids at the clause level — compare responses, ask about specific terms, and get AI-generated summaries.

How long does an analysis take?

A typical analysis with 5-10 bids completes in 1-5 hours, compared to 2-4 weeks of manual evaluation.

What file formats are supported for bids?

Upload bid documents in PDF, DOCX, and XLSX formats. The AI extracts and analyzes content from standard document structures.

How many bids can be compared simultaneously?

The system supports comparison of up to 15 bids per analysis session, with side-by-side evaluation across all bidders.