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Contract and Claim Management

Manage Contracts. Process Claims. Certify Payments.

Track contracts from setup through claims and certified payments. Contract and Claim Management provides a structured system for managing the commercial lifecycle of construction contracts — reducing disputes and accelerating payment certification for PMO teams.

Main features
01

Contract Setup & Management

02

Claims Processing Workflow

03

Certified Payment Tracking

04

Financial Summary Dashboard

05

Approval Chain Management

Contract Setup & Administration
01

Contract Setup & Administration

Create and manage contracts with structured data — contract value, milestones, variations, retention, and key dates.

02

Claims Processing Workflow

Submit, review, and approve claims through a structured workflow. Track claim status, supporting documentation, and approval chains for full commercial transparency.

Claims Processing Workflow
Certified Payment Management
03

Certified Payment Management

Generate and track interim payment certificates tied to contract milestones. Automate certified-to-date calculations and manage retention and release schedules.

04

Financial Dashboard

View the financial health of each contract — original value, approved variations, claims, certified payments, and outstanding amounts — all in a real-time dashboard.

Financial Dashboard
Multi-Level Approval Chains
05

Multi-Level Approval Chains

Configure approval hierarchies by value threshold. Small claims may need one approval; large variations may require multiple levels up to senior management.

Contract and Claim Management is most useful for:

Commercial Managers

Contract Administration

Manage the full commercial lifecycle of construction contracts — from setup through variations, claims, and final account — in a structured, auditable system.

PMO Quantity Surveyors

Claims and Valuations

Prepare and submit claims with supporting documentation, track valuation progress, and manage certified payment calculations efficiently.

Finance Directors

Payment Oversight

Monitor payment certification across all contracts, track outstanding claims, and manage cash flow projections based on real-time contract data.

"Claim processing time went from 45 days to 12 days. Contractors are happier because they get paid faster, and we have full visibility into our commercial exposure."

Project Controls Director
|
THE LINE, NEOM
The Line development in Neom
Learn more

Frequently asked questions

Can I manage multiple contracts per project?

Yes. The system supports unlimited contracts per project, each with its own value, milestones, and approval workflows.

How does the claims workflow work?

Claims are submitted with supporting documentation, routed through configurable approval chains, and tracked through to payment certification with full audit trail.

Does it support external auditor access?

Yes. Role-based access allows you to grant external auditors read-only access to relevant audit records and evidence.

How are corrective actions tracked?

Each finding generates a corrective action request (CAR) with an assigned owner, deadline, and verification requirement. CARs are tracked through closure with audit trail.

What types of audits are supported?

The system supports ISO 9001, ISO 14001, ISO 45001, safety audits, environmental audits, and custom audit types defined by your organization.

Can audit checklists be customized?

Yes. Checklists are fully configurable by audit type, scope, and project requirements. Add custom questions, evidence requirements, and scoring criteria.

WhiteHelmet products Contract and Claim Management works well with

Field Intelligence

Field Intelligence
DMS and Workflow
Project Management Intelligence
Asif AI
Artificial Intelligence

Project Management Intelligence

Project Management Intelligence
DMS and Workflow
Project Management Intelligence
Asif AI
Artificial Intelligence