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Legal & Compliance

WhiteHelmet is committed to operating with transparency, integrity, and accountability. This Legal Center brings together all the policies and frameworks that govern how we collect and use data, protect intellectual property, and ensure a fair and accessible experience for every user. All documents are regularly reviewed and updated to reflect the latest regulatory requirements and best practices.

Frequently asked questions

Can observations be logged offline?

Yes. The mobile interface supports offline observation entry. Observations sync automatically when connectivity is restored.

Can remote stakeholders access virtual walkthroughs?

Yes. Virtual walkthroughs are accessible through the web platform from any device — desktop, tablet, or mobile — with no special software required.

How does snagging and punch list management work?

Log snags and punch list items from the field with photos, geo-tags, and assignee details. Each item is tracked through a structured workflow — open, assigned, in-progress, resolved — until sign-off and closure before handover.

What camera equipment is required for 360 capture?

The platform works with standard 360-degree cameras (Insta360, Ricoh Theta, etc.) and can also process standard photography collections.

Do I need to use both 360 capture and observations, or can I use them separately?

Both modules work independently or together. When used together, observations can be logged directly from within a 360 walkthrough, linking field issues to exact visual context.

Can sessions be recorded?

Yes. All live sessions can be recorded for future reference, compliance documentation, and sharing with stakeholders who couldn't attend.