Help & Support
Whether you have a technical question or need hands-on assistance, our support team is ready to help. Browse our FAQs or reach out directly.
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Frequently asked questions
WhiteHelmet includes AI for compliance analysis, design review, bid evaluation, visual pollution detection, building progress analysis, report generation, and a conversational AI copilot called Asif.
All five: Planning, Design, Construction, Operations, and Project Controls.
Unlike siloed tools that connect via APIs, WhiteHelmet is a truly unified platform. All 18 products share one data model, one permission system, and one project structure — so AI and analytics work across every module without heavy integration.
WhiteHelmet is the first MENA-built end-to-end Construction AI platform — a single Common Data Environment (CDE) combining GIS, project management, and AI into one unified operating system for construction progress and operations.
Contact info@whitehelmet.com or submit a request through the support portal.
WhiteHelmet's liability is defined in the Terms of Service. We maintain robust security and incident response protocols. In the event of a confirmed incident, affected clients are notified per applicable law.
Have a specific question?
Submit the contact form and our team will get back to you within 24 hours.