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Frequently asked questions

What are my rights regarding my personal data?

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to info@whitehelmet.com.

Where is my data stored?

Data is stored on Oracle Cloud Infrastructure (OCI) located geographically within the Kingdom of Saudi Arabia, in compliance with local data residency requirements.

How does GIS 2D differ from GIS 3D?

GIS 2D focuses on 2D planning overlays, schedule integration, and zone-level progress tracking. GIS 3D adds 3D visualization with BIM, point cloud, drone analysis, and reality capture comparison.

Can multiple team members annotate the same map?

Yes. Multiple users can add annotations simultaneously. Each annotation is saved with structured metadata, timestamps, and user attribution.

Is GIS 2D accessible on mobile devices?

Yes. The web-based interface is responsive and accessible from tablets and mobile devices in the field, enabling real-time map access on-site.

How are design versions managed?

Every upload creates a version record with metadata. You can compare any two versions visually and view a full change log.